Privacy Policy – Taj Taxi Agra
Welcome to Taj Taxi Agra. Your privacy is important to us. This Privacy Policy explains how Taj Taxi Agra collects, uses, stores, and protects customer information when using our website, taxi services, tempo traveller services, and tour package bookings.
By using our website or services, you agree to the terms described in this Privacy Policy.
1. Information We Collect
Taj Taxi Agra may collect the following information from customers:
Personal Information
- Full Name
- Phone Number
- Email Address
- Pickup & Drop Location
- Travel Date & Time
- Billing or Payment Information
Technical Information
When users visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Website Usage Data
- Cookies and Analytics Data
2. How We Use Your Information
We use customer information for:
- Booking confirmation and trip management
- Customer support and communication
- Providing taxi, tempo traveller, and tour services
- Improving website performance and user experience
- Sending booking updates and service notifications
- Preventing fraudulent or unauthorized activities
We do not sell customer personal information to third parties.
3. Booking & Payment Information
Payment-related information may be processed through secure payment methods including:
- UPI
- Bank Transfer
- Online Payment Gateway
- Cash Payment
Taj Taxi Agra does not store sensitive banking or card information directly on its servers.
4. Cookies Policy
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze traffic and visitor behavior
- Enhance user experience
- Remember user preferences
Users can disable cookies through browser settings if desired.
5. Third-Party Services
We may use third-party services such as:
- Google Analytics
- Payment Gateway Providers
- Mapping & Navigation Services
- Advertising Platforms
These third-party services may collect limited information according to their own privacy policies.
6. Information Sharing
Taj Taxi Agra may share customer information only when necessary for:
- Booking fulfillment
- Driver coordination
- Hotel or tour arrangement
- Legal or government compliance
- Fraud prevention or security purposes
We do not share personal data for unauthorized marketing purposes.
7. Data Security
We implement reasonable security measures to protect customer information from:
- Unauthorized access
- Data misuse
- Alteration or disclosure
- Cybersecurity threats
However, no online platform or transmission method can guarantee complete security.
8. User Rights
Customers may request to:
- Access their personal data
- Correct inaccurate information
- Request deletion of personal information
- Contact us regarding privacy concerns
Requests may be submitted through our contact information provided below.
9. External Website Links
Our website may contain links to third-party websites. Taj Taxi Agra is not responsible for the privacy practices or content of external websites.
Users should review the privacy policies of external websites separately.
10. Children’s Privacy
Our services are not specifically directed toward children under 18 years of age. We do not knowingly collect personal information from minors without guardian consent.
11. Policy Updates
Taj Taxi Agra reserves the right to modify or update this Privacy Policy at any time without prior notice. Updated policies will be published on this page.
12. Contact Information
For questions related to this Privacy Policy or customer data handling, please contact:
Taj Taxi Agra
📞 +91-7818808819
📧 info@tajtaxiagra.com
🌐 www.tajtaxiagra.com