Terms and Conditions – Taj Taxi Agra
Welcome to Taj Taxi Agra. By accessing or using our website and booking our taxi, cab rental, sightseeing, airport transfer, outstation travel, or tour services, you agree to comply with the following Terms and Conditions. Please read them carefully before making any booking.
1. Company Information
Business Name: Taj Taxi Agra
Phone: +91-7818808819
Email: info@tajtaxiagra.com
Website: www.tajtaxiagra.com
2. Acceptance of Terms
By using our website or booking any service with Taj Taxi Agra, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.
3. Services Offered
Taj Taxi Agra provides:
- Local sightseeing taxi services
- One way taxi services
- Round trip cab services
- Outstation taxi services
- Airport transfer services
- Tempo Traveller booking
- Tour packages and travel assistance
- Hotel pickup and drop services
All bookings are subject to vehicle availability and confirmation by our team.
4. Booking Policy
- Customers can book services through phone call, WhatsApp, email, or website inquiry forms.
- Booking confirmation will be provided after availability verification.
- Customers must provide accurate pickup location, travel date, time, and contact details.
- Taj Taxi Agra reserves the right to refuse or cancel bookings in case of incorrect information, misuse, or unavailability.
5. Pricing and Payments
- Taxi fares may vary depending on route, vehicle type, season, fuel prices, toll taxes, parking charges, and government taxes.
- Extra charges may apply for:
- Toll Tax
- State Tax
- Parking Fees
- Driver Night Charges (if applicable)
- Additional sightseeing or route changes
- Customers are responsible for verifying final fare details before confirming the booking.
- Payments can be made through cash, bank transfer, UPI, or other accepted payment methods.
6. Cancellation and Refund
Cancellation and refund rules are covered separately on our dedicated Refund Policy page. Customers are advised to review the Refund Policy before booking any service.
7. Customer Responsibilities
Customers agree to:
- Provide correct booking information
- Maintain proper behavior with drivers and staff
- Avoid carrying illegal or hazardous items
- Follow local laws and travel regulations
- Ensure timely availability at pickup locations
Taj Taxi Agra reserves the right to terminate services without refund in cases of misconduct, abusive behavior, or illegal activities.
8. Delays and Service Limitations
While we strive to provide timely and reliable services, Taj Taxi Agra shall not be held responsible for delays or service interruptions caused by:
- Traffic conditions
- Weather conditions
- Road closures
- Vehicle breakdowns
- Government restrictions
- Natural disasters
- Strikes or unforeseen events
In such situations, reasonable assistance will be provided whenever possible.
9. Vehicle Usage Rules
- Smoking and alcohol consumption inside vehicles may be restricted.
- Customers will be responsible for any damage caused to the vehicle due to negligence or misconduct.
- Excess luggage may require a larger vehicle and additional charges.
10. Third-Party Services
Certain tour packages or travel services may involve third-party vendors such as hotels, guides, or transport operators. Taj Taxi Agra is not responsible for the actions, delays, pricing changes, or service quality of third-party providers.
11. Website Usage
Users agree not to:
- Misuse the website
- Attempt unauthorized access
- Upload malicious software or harmful content
- Copy or reproduce website content without permission
All website content including logos, text, images, and branding belongs to Taj Taxi Agra unless otherwise stated.
12. Intellectual Property Rights
All trademarks, logos, graphics, website content, and business materials displayed on this website are the intellectual property of Taj Taxi Agra and may not be copied, reused, or distributed without written permission.
13. Limitation of Liability
Taj Taxi Agra shall not be liable for:
- Indirect or incidental damages
- Missed trains, flights, or appointments due to delays
- Loss of luggage or personal belongings
- Customer negligence during travel
- Losses caused by third-party services
Customers are advised to keep their valuables secure during travel.
14. Privacy Policy
Customer data and personal information are handled according to our Privacy Policy, which is available separately on our website.
15. Changes to Terms and Conditions
Taj Taxi Agra reserves the right to update or modify these Terms and Conditions at any time without prior notice. Updated terms will be published on this page.
16. Governing Law
These Terms and Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes arising from the use of our services shall fall under the jurisdiction of Agra, Uttar Pradesh courts.
17. Contact Us
For any questions regarding these Terms and Conditions, please contact:
Taj Taxi Agra
📞 +91-7818808819
📧 info@tajtaxiagra.com
🌐 www.tajtaxiagra.com